Privacy Policy 

At Jeluna Luxe, we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your information when you visit our website or make a purchase.

Information We Collect

When you place an order, contact us, or browse our website, we may collect personal information such as:

Full name
Email address
Shipping and billing address
Phone number
Payment information (processed securely by our payment provider)
Order history

How We Use Your Information

We use your information to:

Process and fulfill your orders
Provide customer support
Send order confirmations and shipping updates
Improve our website and shopping experience
Prevent fraud and protect our business

Payment Security

All payments are processed securely through Stripe using industry-standard encryption. Jeluna Luxe does not store your full credit or debit card information.

Cookies

Our website may use cookies and similar technologies to improve your browsing experience, remember your preferences, and analyze website traffic. You may disable cookies through your browser settings, although some website features may not function properly.

Information Sharing

We do not sell, rent, or trade your personal information to third parties.

We may share your information only with trusted service providers who help us operate our business, such as payment processors and shipping partners, and only when necessary to complete your order or comply with legal obligations.

Data Protection

We take reasonable security measures to protect your personal information against unauthorized access, loss, misuse, or disclosure.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page and become effective immediately upon publication.

Contact Us

If you have any questions about this Privacy Policy or how your personal information is handled, please contact us at:

Email: JelunaStore@gmail.com

Our customer support team typically responds within 24–48 business hours.